We are starting to invite our elderly patient groups/Health Care Workers to attend Riverbrook Medical Centre Hub,  for the Covid vaccination. We will invite you by telephone or text. DO NOT CONTACT THE SURGERYPlease wait to hear from us

Housebound patients requiring COVID vaccination at home. This will be delivered by our NHS community services. You will receive a telephone call to arrange your appointment shortly. 

Corona Virus and Domestic Abuse Support

We know that this is a difficult and challenging time for everyone – but particularly so for adults and children living with domestic abuse and the professionals working hard to support them. Avoiding public spaces and working remotely can help to reduce the spread of COVID-19, but for many survivors, staying home may not be the safest option. We know that any external factors that add stress and financial strain can negatively impact survivors and create circumstances where their safety is further compromised. As always, if you or someone else is in immediate danger please call 999 and ask for the police. If you or someone you know are experiencing domestic abuse and are under quarantine amid the coronavirus outbreak, local and national organisation’s want you to know- you  are not alone, and help is still available.

Birmingham & Solihull Women's Aid- 0808 800 0028

National Domestic Violence Helpline 24hr helpline 0808 2000 247

Dear Patient,

patient survey We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have set up two groups so that you can have your say: a Patient Participation Group (PPG) and a "virtual" Patient Representative Group (PRG).

The aims of both the the PPG and PRG are to strengthen the relationship between you the patient and Kingsfield Medical Centre (The Practice) and to assist the Practice in continuing to improve its provision of healthcare whilst ensuring that patients are at the heart of decision making.

The Patient Participation Group (PPG), which meets with practice staff regularly, is here to:

Be a Patient voice

  •          Provide ways for patients to give feedback and comments to the Practice
  •          Contribute to the development and maintenance of the Practice website
  •          Contribute to a Patient Newsletter/ Information Sheet and Notice Board
  •          Support the Care Quality Commission (CQC) inspection process

Challenge & Support: help the Practice to improve service delivery

  •          Find ways to keep improving the patient experience and to support staff
  •          Monitor the provision of a safe, risk-free environment at KMC
  •          Review patient-targeted material

Assist in the promotion of better healthcare & treatment

For example:

  • Provide information to promote self-care and understanding of long term health conditions
  • Raise awareness of and access to other care and support agencies
  • Encourage communication of public health messages

There is a suggestion box in the Reception area where you can leave comments for the PPG.

You can also e-mail the group at

We will ask the members of the PPG some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. The group will also ask us questions and make suggestions.

We aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We still need young people, people with long term conditions and people from a range of ethnic groups to join the PPG. 

If you would like to join our Patient Participation Group, please contact reception.

The Patient Representative Group (PRG) provided another way for patients and the Practice to communicate, by e-mail. It does not involve meetings and has been set up to provide opportunities for a more representative and diverse sample of patients to be contacted by the Practice from time to time to consult and seek your views.

If you are happy for us to contact you occasionally by email and if you would like to join the "virtual" Patient Representative Group, please click on the link below to open the sign-up form and complete the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form


Many thanks for your assistance.


Patient Participation Group Reports


KMC PPG Annual Report March 2015

PPG REPORT 2014-2015

PPG Report 2015

PPG Report 2016

KMC PPG Annual Report 2017

KMC PPG Annual Report 2018


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.


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